Extend
Engagement
LeadSCAPE – Mobile-friendly lead capture tool for contact centres
Continue face-to-face customer conversations
When your face-to-face team meets a potential customer, how do you continue the conversation? LeadSCAPE makes it easy to capture customer details from a mobile-friendly web form and automatically sync the information into your dialler so you can continue the conversation.
Elevate the
Nurture Program
The intuitive form builder enables you to collect key customer details that your team needs to optimise follow-up outreach.
With SCAPE’s Advanced Scripting module, staff can easily view customer information and personalise interactions to create memorable moments.
Automate website conversions
Easily create online forms for your website that automatically trigger a call to your dialler. Automatically schedule callbacks, follow-up workflows on email or SMS and track conversions.
Measure Performance
From beginning to end, LeadSCAPE enables you to assess the success of the customer journey in its entirety.
Visualise engagement metrics after lead capture by surfacing the outcomes of the follow-up process with SCAPE’s comprehensive Reporting and Wallboard tools.
