State of the Art Citizen experiences

GovSCAPESecure and compliant communications for Government with data sovereignty  

  • Reliable
  • Scalable
  • Impactful

People-first digital engagement

Communicate with citizens across their preferred channel using GovSCAPE’s multi-channel platform.  

  • Interact on web chat
  • Manage shared Emails
  • Messaging – SMS & Social

Secure & Reliable Communications

Securely hosted on Microsoft Azure, GovSCAPE is highly reliable, with an uptime of 99.99%, allowing you to consistently serve your citizens. 

GovSCAPE is ISO 27001:2022 certified, ensuring your citizens’ data and privacy is protected. Activate call recording per campaign and store interactions within GovSCAPE’s Privacy Law compliant interaction storage solution. 

Optimise the caller experience

Simplify and streamline the calling experience for your constituents. Deploy automation and advanced inbound customer service workflows to reduce wait time, minimise transfers and improve satisfaction.

  • Improve CSAT and NPS
  • Reduce Costs
  • Automate for self-service

Modernise citizen communications

Secure and compliant technology - GovSCAPE 

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Experience GovSCAPE today!

Enhance and modernise citizen communications with GovSCAPE.