Maximise Collections Optimise Recovery Communications

DebtSCAPE – Cloud Contact Centre Technology for Debt Collection  

  • Dialler
  • Analytics
  • Compliance tools

Advanced
Outbound Dialler

Enable your collections team to reach more accounts and increase collection rates using the comprehensive features of the Outbound Dialler.  

  • Configure your dialler strategy
  • Apply Answering Machine Detection
  • Maximise list penetration with list weighting

Turn Historical Data into Actionable Results

Customisable dashboards and reports display real time insights and capture key business metrics such as Days Sales Outstanding. 

Discover how DebtSCAPE's reporting module empowers management with the data to increase collections, improve performance and create automated customer experiences. 

Simplify, Streamline & Strengthen Compliance 

DebtSCAPE's native compliance tools ensures your collection agency operates in accordance with regulatory obligations.   

  • Dialling-time windows 
  • Call recording and storage 
  • PCI DSS payments

Transform the collection journey

DebtSCAPE - all-in-one communication solution for debt collection agencies 

Integrate with debt management software 

Empower your debt recovery staff to tailor the customer journey through integrating DebtSCAPE with your debt collection software such as Dynamics, Debtcol & Debtrak

Interact across multiple channels

DebtSCAPE's platform combines Voice, SMS, Web Chat and Email into a single view to streamline debt collection workflows and increase operational efficiency

Sophistically route callers

Automate the call routing process using DebtSCAPE's IVR technology. Create workflows that route callers to the right team or agent to improve first call resolution rate

Trusted by

Collections have tripled

“DebtSCAPE’s Dialler has been a game-changer, collections have tripled since we implemented the platform.” 

Chief Executive Officer

Stoneink

Staying ahead of the curve

“The DebtSCAPE solution has ensured CCSG stay ahead of the curve with any technological changes.” 

Chief Executive Officer

CCSG

Get started

Level up your debt collection software

Optimise your recovery communications with DebtSCAPE 

Request a Demo