Maintain compliance, Build customer trust
Securely store, manage and access call recordings, customer interactions and messages within one platform to achieve compliance
Long term storage for compliance
Store your call recordings and customer interactions for as long as required in VaultSCAPE to meet your industry-specific compliance regulations.
All your call recordings in one simple interface
Aggregate all your current and historical call recordings in one place, even if they were created from multiple sources.
Simplify interaction management
Advanced management features enable you to search, filter and organise your interactions for faster access to relevant data. Filter on interaction ID, outcomes and more.
Enhance with AI
VaultSCAPE can store high quality file formats which can be used to power transcription and Speech Analytics.
Ensure Data Security
All data is end-to-end encrypted and securely hosted on Microsoft Azure. VaultSCAPE is built on Azure Blob to support the scale, security, and availability needs of your organisation.
