Professional Services

Leverage IPscape’s industry expertise to achieve your customer experience goals 

Experts you
can trust

With decades of experience developing, deploying and optimising customer communication technology for global organisations, IPscape's Professional Services team ensures businesses of any size can achieve their customer experience objectives.

Connected experiences through IoT

IPscape's Professional Services team possess specialised knowledge to extend customer experiences to IoT devices such as car park bollards and hotel intercoms.  

Speak to our experts to understand the extensibility of the SCAPE platform and discover how your customer journeys can transcend the contact centre. 

Customised AI models for incredible CX

Many organisations have a plethora of data, but are unsure of how it can be leveraged in the AI-era. We can work with you to fine-tune AI models for self-service, interaction transcription, and summarisation. We build solutions that are adapted to fit your organisation's unique needs. 

Integrating customised AI models across operational workflows is a game-changer to propel your customer experience into the future.  IPscape's Professional Services team is ready to work with you to power this change.

Optimise outreach for sales success

Sales success is built on consistency and continuous improvement. Our team helps organisations optimise their outbound initiatives to increase contacts, conversions and sales.  

Discover how you can leverage AI and machine learning to improve and refine your outbound strategy to maximise sales opportunities.

Future-forward Customer
Experience Solutions

Discover how our Professional Services team can support your business growth 

Get started

Transform your contact centre

Meet with our Professional Services team to discuss your CX objectives.