Elevate Student Experiences

EduSCAPE - Seamless Staff and Student Experience Technology

Support students
with efficiency

Utilise rich communication tools in EduSCAPE’s centralised platform to deliver exceptional student support. Technology that powers your student support centre, automates notifications and provides communication tools across Phone, Email, Web Chat, SMS and social media messaging. 

  • Power multi-channel experiences
  • Instantly engage with Web Chat
  • Automate communications

Create a holistic experience for staff

Streamline how your staff work through connecting EduSCAPE with your student management system. 

Discover how EduSCAPE can be integrated with ServiceNow, Blackbaud and Salesforce to boost operational efficiency, improve the user experience and deliver better student outcomes. 

Technology to activate lifelong learners

Build retention with alumni through campaign workflows that can leverage multi-channel communications to promote postgraduate courses and upcoming events. 

  • Automate timely messages
  • Personalise emails
  • Predictive dialler to optimise reach

Elevate student experiences
outside the classroom

Create student-first experiences with EduSCAPE 

Enhance international student support

Ensure current and prospective international students seamlessly access support through deploying EduSCAPE’s multi-lingual Virtual Agents.

Capture & measure student satisfaction 

Launch after-chat and post-call surveys to collect student feedback. Measure NPS and pinpoint improvement areas to bolster student satisfaction.

Scale support operations

Easily scale operations up or down throughout critical periods in the academic year to ensure you always deliver excellence to students.

Trusted By

“We now have a powerful and scalable contact centre that is also incredibly cost efficient” 

 

Project Manager for one of Australia’s most fastest growing universities 

Get started

Raise your hand to modernise student communications

Create seamless staff and student experiences with EduSCAPE 

Request a Demo