Strengthen patient engagement

MediSCAPE – Communication technology to achieve better patient outcomes 

  • Secure
  • Flexible
  • Multi-channel

Create patient-centric experiences

Engage with patients on every touchpoint using MediSCAPE’s multi-channel software

  • Efficiently triage patient calls
  • Send e-prescriptions over email
  • Message appointment reminders

Personalise interactions for better patient outcomes

Enhance both the patient and employee experience to achieve better patient outcomes through integrating MediSCAPE with your Health Management System.  

Equip staff with a unified desktop, providing rich communication tools and key patient details that empowers the best patient outcomes.

Operate with
Resilience

MediSCAPE provides triple carrier voice redundancy, ensuring your Healthcare practice always remains operational. 

  • Enterprise-grade voice
  • 99.99% uptime rate
  • Unparalleled stability and capacity

Technology for modern patient communications

Transform your patient experiences with MediSCAPE

Data-driven decisions

Leverage insights from previous interactions to form operational decisions that proactively support patients using MediSCAPE's advanced reporting and analytics modules.

Ensure compliance

Adhere to key regulations such as HRIP and the Privacy Act with MediSCAPE's call recording and interaction storage solutions that safeguard personal information.

Sophisticated Call Management

Easily update call routing workflows, direct callers to their nearest clinic and deploy AI Virtual Agents for patients that want to self-serve.

Trusted by

Improved Patient Care

“MediSCAPE has helped us provide better support to our employees while also improving patient care. We now have features to create better patient experiences which is demonstrated in our reporting metrics such as reduced handle time.” 

Community Support Supervisor & Privacy Officer

ONE CARE

Get started

Ready to optimise patient journeys for better outcomes?

See a demo of MediSCAPE today! 

Request a Demo