Agentic AI Case Studies

AI SCAPE is powering the Agentic AI experiences of a diverse range of customers - improving customer experience, achieving operational efficiencies and modernising communications

Customer Support for a Digital Agency

A Digital Signage Technology Agency provides Customer Support for over 10,000 businesses and used AI SCAPE to provide timely technical support outside of business hours.

Automated Student Communications

Providing 24/7 AI Agent for Student Enquiries and FAQs

Patient pre-screening for Healthcare

AI SCAPE enables this Healthcare company handle complex patient inquires across 10+ medical categories.

Seamless Retail Experiences

End to End ecommerce and Voice AI ordering system that facilitates the purchasing of goods over the phone - anytime, anywhere.

Customer Identity Verification for Financial Services

Secure and Compliant Customer Identity Verification through Agentic AI to accelerate the processing of customer queries while adhering to compliance and regulatory obligations.

'Promise to Pay' Arrangement Handling for Financial Services

Self-service capabilities for managing outstanding balances by facilitating the 'Promise to Pay' financing arrangement for customer's automotive loans, novated lease or retail asset finance.

Request for Loan Payout Figure - Financial Services

Self-service capabilities for Loan Payout Figures.Advising customers of Loan Payout figures and processing routine loan payout requests

Loan Statement Request using Voice AI

Loan Statement Request - Asset Finance

Customers require Loan Statements for Tax or personal reasons and can request one through a Voice AI Agent