“COVID-19 has reminded us all about the importance of culture and employee well-being. ” Alison Lee, Head of Marketing at ipSCAPE provides her tips and thoughts on the importance of culture. Culture is important and at ipSCAPE, ours is based on Accountability and Innovation which is achieved through clear communication and an alignment of vision […]
Dynamic Business – Let’s Talk: Social media and how best to use it
Social media has become one of the most influential marketing strategies for businesses in recent years. Alison Lee, Head of Marketing at ipSCAPE provides insights into the best uses for social media. Social media enables businesses to connect with their customers. With many organisations adopting different platforms, it is imperative to understand why you are […]
Shift Door-to-Door Strategy to Phone with IPscape
*knock knock* No one is knocking now that government restrictions are in place as a response to COVID-19. Door to door fundraising is vital for some organisations and with these restrictions, it is important for organisations who rely on the support of the community to find alternative ways to connect with supporters. So when one […]
COVID-19 – How technology can help Australia ‘flatten the curve’.
COVID-19 is having drastic repercussions to the Australian economy but more importantly, the safety and well being of the most vulnerable community members is at stake. With this in mind, it is important to consider the role technology can play to ensure we all do our part to ensure we ‘flatten the curve’ and slow […]
Cloud Flexibility – The key to your Business Continuity Plan
COVID-19 is having drastic repercussions to the Australian economy but more importantly, the safety and well being of the most vulnerable community members is at stake. With this in mind, it is important to consider the role technology can play to ensure we all do our part to ensure we ‘flatten the curve’ and […]
Coronavirus (COVID-19) – Is your Contact Centre prepared?
As the cases for coronavirus (COVID-19) increase around the world, many businesses are approaching ipSCAPE to understand how they can enable flexible working arrangements and ensure business continuity for their contact centre, customer service and sales teams. From a managerial perspective, some elements of work are outside of your locus of control, however, by […]