ipSCAPE is honoured to be recognised as a finalist at the Premier’s NSW Export Awards 2023 for ‘Advanced Technologies’. The prestigious Premier’s NSW Export Awards highlights the success of Australian exporters within the international market. The ‘Advanced Technologies’ category is based on the criteria “For outstanding international success in the field of information technology, digital […]
ipSCAPE’s CEO, Fiona Boyd, Announced as ‘Executive Leader of the Year’ at the 2023 Women in Digital Awards
ipSCAPE is thrilled to announce our CEO, Fiona Boyd, was recognised as the ‘Executive Leader of the Year’ at the 2023 Women in Digital Awards. This prestigious award reflects Fiona’s outstanding commitment to driving digital transformation across Australia and within the Contact Centre as a Service (CCaaS) industry. Noted by the Women in Digital’s […]
ipSCAPE accelerates digital communications with Microsoft Azure Communication Services
Cloud Customer Communication technology company ipSCAPE adopts Azure Communication Services for powerful digital engagement 23rd May 2023: ipSCAPE, a leading provider of digital engagement solutions, has announced that it is using Microsoft Azure Communication Services to power its new web chat platform. Azure Communication Services is a fully managed communications platform that taps into […]
Pertimbangan Penting untuk Meningkatkan Kepuasan Pelanggan
Author: Erik Meijer ipSCAPE Non-Executive Director Klik disini untuk versi Bahasa Inggris Sudah menjadi fakta yang cukup dipahami saat ini oleh para pebisnis bahwa pelanggan menuntut semakin banyak fleksibilitas. Mereka mengharapkan bahwa perusahaan menemui mereka di mana pun mereka berada, dan tidak merasa dipaksa mencari kami dan melakukan navigasi sistem layanan kami untuk […]
Dynamic Business – Let’s talk: Keeping the culture
“COVID-19 has reminded us all about the importance of culture and employee well-being. ” Alison Lee, Head of Marketing at ipSCAPE provides her tips and thoughts on the importance of culture. Culture is important and at ipSCAPE, ours is based on Accountability and Innovation which is achieved through clear communication and an alignment of vision […]
Dynamic Business – Let’s Talk: Social media and how best to use it
Social media has become one of the most influential marketing strategies for businesses in recent years. Alison Lee, Head of Marketing at ipSCAPE provides insights into the best uses for social media. Social media enables businesses to connect with their customers. With many organisations adopting different platforms, it is imperative to understand why you are […]